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Welcome to
a2 Milk®
customer care

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Phone

1-844-422-6455

Monday to Friday

8:00am to 5:00pm ET

Postal address

The a2 Milk Company
4940 Pearl East Circle, Suite 202
Boulder, CO  80301

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a2 Milk® is 100% real milk from local US farms that comes from cows that naturally produce only the A2 protein and no A1.   Published research suggests that a2 Milk® may help avoid stomach discomfort in some people. Learn more.

Our milk comes from cows that naturally produce only the A2 protein type (A1 protein free), which may help some people avoid discomfort. You should not drink a2 Milk® if you are allergic to milk or have been medically diagnosed with lactose intolerance.

Validus Animal Welfare Review Certification is awarded to farms that follow strict guidelines concerning the ways and conditions in which animals are raised for meat and dairy. Farms receiving animal welfare certification undergo a detailed assessment and audit of their on-farm practices, including proper animal handling and management, herd health procedures and care and housing that promotes animal comfort and cleanliness. You can visit ValidusCertified.com to learn more.

Absolutely. a2 Milk® is produced from US cows and not imported. All our family farms are independently certified by the Validus Group for animal welfare.  Learn more here.

Yes, all of our products contain the same amount of lactose as ordinary cows' milk. a2 Milk® is 100% real milk that may be easier on digestion and may help some avoid discomfort because it comes from cows that naturally produce only the A2 protein and no A1. Published research suggests that a2 Milk® may help some people avoid discomfort. Our coffee creamers are made with real a2 Milk® and cream that contains lactose as well.  Learn more about the a2 Milk® difference.

Questions about a2 Platinum®?
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Copyright © 2026 The a2 Milk Company Limited

* No significant difference has been shown between milk from rBST-treated and non rBST-treated cows

a2 Milk® is not suitable for anyone medically diagnosed with lactose intolerance, galactosaemia or cows’ milk allergy

“a2 Milk®“, “a2™“, “True a2®“, and “The a2 Milk Company™” are trademarks of The a2 Milk Company Limited

HERSHEY’S trademark and trade dress are used under license.